The basic purpose of a courier service is deliver letters, packages or parcels and large consignments from one entity to another.
The users of this service can be large corporate companies that need to send consignments to various locations in the country and to foreign lands; on the other hand they can be individuals who send gifts or parcels to their friends and family.
The services offered by South African courier companies are in no way different from those that are offered by International players across the globe.
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Some of these services are:
- Point to point delivery :: In most cases, courier companies can ensure that your consignment shall travel from the dispatch point to the delivery point directly. There are some large companies that have adopted the hub and spoke model wherein the consignments are sent to a large common center where they are sorted. While this reduces the cost to some extent, it increases the time that the parcel will take to get delivered.
- Domestic and International deliveries :: Most large South African courier companies now offer deliveries to all countries. While the large international players have their own offices in most countries, the smaller ones have partnerships with local courier companies to ensure that the package reaches on time.
- Tracking :: With Internet penetration, almost all South African courier companies allow consumers to log on to their corporate website and track their consignment. This allows consumers to know exactly where their parcel is at any given point in time.
- Packaging :: When you need to send a parcel that is difficult to pack, courier companies can arrange for their packers to help you with the packing. This means that you do not have to worry about packaging articles that are fragile since professional courier packers ensure that the packaging is adequate. This service comes at an additional charge.
- Collection :: When the parcel is large and you are unable to lug it to the courier office, South African courier companies ensure that they come and pick up the consignment from your office or home.
- Insurance :: if you are sending something that is expensive and needs a higher level of security, South African courier companies can arrange for the parcel to be insured too. Therefore if the parcel is misplaced or lost during transport, the South African courier companies can arrange for the damage to be paid to you.
While all these services are available at most reputed South African courier companies, it is pertinent to check the charges for specific services before you decide which services to avail.
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DISCLAIMER: The information contained in this article is the opinion of the Author
and should not be taken as advice.
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